1. Travel Services
What’s included in your all-inclusive car hire? +
All rentals cover fuel, a professional driver, insurance, and 24/7 support. No hidden fees.
How do airport transfers work? +
We track your flight and meet you at arrivals with a signboard. Includes 45 mins free wait time.
Are child seats available? +
Yes, at no extra cost (request when booking).
2. Cargo Logistics
What’s the maximum cargo weight you handle? +
Our trucks manage 3–30 tons. For oversized loads, we provide escort vehicles.
Do you offer refrigerated transport? +
Yes, from -20°C to +12°C with real-time temp monitoring.
How are cross-border shipments managed? +
We handle customs paperwork and partner with border agents for smooth clearance.
3. Pricing & Payments
Is there a discount for long-term rentals? +
Yes! Monthly contracts save up to 30%. Ask about corporate rates.
What payment methods do you accept? +
M-Pesa, bank transfer, credit cards (2.5% fee), and cash (KES/USD).
4. Safety & Compliance
How often are vehicles inspected? +
Daily checks by certified mechanics, with full service every 5,000km.
Are your drivers trained? +
All drivers complete safety courses and know East African routes intimately.
